1. Acceptance of Terms
Welcome to Pyrox AI LLC ("Pyrox AI," "we," "us," or "our"). By accessing or using our website, services, applications, or any products offered by Pyrox AI (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.
Important: Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use the Services.
2. Description of Services
Pyrox AI provides local-first AI infrastructure and enterprise solutions, including but not limited to:
- Enterprise AI Platform: Self-hosted and managed AI infrastructure deployment for organizations
- Developer API: Programmatic access to AI models and services
- Managed Inference: Cloud and on-premise AI model inference services
- Vertical SaaS Products: Industry-specific AI solutions for legal, healthcare, fintech, and manufacturing sectors
- Professional Services: Implementation, integration, and consulting services
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access or security breach
3.2 Account Security
You are responsible for safeguarding your account credentials and for any activities or actions under your account. Pyrox AI will not be liable for any loss or damage arising from your failure to protect your account credentials.
3.3 Account Termination
You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms.
4. Acceptable Use Policy
When using our Services, you agree NOT to:
- Violate any applicable laws, regulations, or third-party rights
- Use the Services for any illegal, harmful, or fraudulent purposes
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of the Services
- Reverse engineer, decompile, or disassemble any part of the Services
- Use automated means to access the Services without our express permission
- Transmit viruses, malware, or other malicious code
- Harass, abuse, or harm other users or Pyrox AI personnel
- Use the Services to generate content that is illegal, harmful, discriminatory, or violates third-party rights
- Circumvent any rate limits, usage restrictions, or access controls
- Resell or redistribute the Services without our written consent
We reserve the right to investigate and take appropriate action against any violations, including termination of access and reporting to law enforcement.
5. Intellectual Property Rights
5.1 Our Intellectual Property
The Services and all associated content, features, and functionality (including but not limited to software, text, graphics, logos, APIs, and documentation) are owned by Pyrox AI or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
5.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes.
5.3 Your Content
You retain ownership of any data, content, or materials you submit to the Services ("Your Content"). By submitting Your Content, you grant us a limited license to process, store, and use Your Content solely to provide and improve the Services.
5.4 Feedback
If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without any obligation to you.
6. Payment Terms
6.1 Fees
Certain Services may require payment of fees. All fees are stated in U.S. dollars unless otherwise specified. You agree to pay all applicable fees as described on our website or in your service agreement.
6.2 Billing
For subscription-based Services, you authorize us to charge your payment method on a recurring basis. You are responsible for providing accurate billing information and keeping it current.
6.3 Taxes
All fees are exclusive of taxes. You are responsible for paying all applicable taxes, except for taxes based on our net income.
6.4 Refunds
Unless otherwise specified in your service agreement or required by applicable law, all fees are non-refundable.
6.5 Late Payments
Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less. We reserve the right to suspend Services for accounts with overdue balances.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- PYROX AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL.
- OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
- THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PYROX AI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR RESULTS OBTAINED THROUGH THE SERVICES
You acknowledge that AI-generated outputs may contain errors or inaccuracies and should be reviewed before use in any critical applications.
9. Indemnification
You agree to indemnify, defend, and hold harmless Pyrox AI and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any applicable laws or third-party rights
- Your Content or any data you submit to the Services
- Any unauthorized use of the Services under your account
10. Termination
10.1 Termination by You
You may terminate your use of the Services at any time by ceasing all use and, if applicable, closing your account.
10.2 Termination by Us
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, non-payment of fees, or discontinuation of the Services.
10.3 Effect of Termination
Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification obligations.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.
12. Dispute Resolution
12.1 Informal Resolution
Before initiating any formal dispute resolution, you agree to first contact us at contact@pyroxai.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within thirty (30) days.
12.2 Arbitration
If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and the arbitrator's decision shall be final and binding.
12.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found unenforceable, then the entirety of this arbitration provision shall be null and void.
12.4 Exceptions
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
13. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Services or by other means (such as email). Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.
We encourage you to review these Terms periodically to stay informed of any updates.
14. General Provisions
14.1 Entire Agreement
These Terms, together with any applicable service agreements and policies referenced herein, constitute the entire agreement between you and Pyrox AI regarding the Services.
14.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
14.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
14.5 Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Pyrox AI LLC
Email: contact@pyroxai.com
For legal inquiries, please include "Legal Inquiry" in your email subject line.